Unplanned outage
Minor incident
Broadband
Victoria
RWLK - Werribee
23-Sep-2026 10:01 AEST
· 1 week, 5 days, 15 hours, 18 minutes
Updates
Investigating
23-Sep-2026 · 11:57 AEST
The unplanned outage has now been resolved. The root cause was identified as a device misconfiguration on Telstra’s end, which caused the service disruption. All services are back online and operating normally. We apologize for any inconvenience caused.
Issue
23-Sep-2026 · 10:01 AEST
This issue is currently with our upstream provider for further investigation. We are monitoring it closely and will update you as soon as we receive feedback.
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