Unplanned outage

Minor incident Broadband Victoria RWLK - Werribee
23-Sep-2026 10:01 AEST · 1 week, 5 days, 15 hours, 18 minutes

Updates

Investigating

The unplanned outage has now been resolved. The root cause was identified as a device misconfiguration on Telstra’s end, which caused the service disruption. All services are back online and operating normally. We apologize for any inconvenience caused.

23-Sep-2026 · 11:57 AEST
Issue

This issue is currently with our upstream provider for further investigation. We are monitoring it closely and will update you as soon as we receive feedback.

23-Sep-2026 · 10:01 AEST

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