Unplanned Network Outage - Springvale (VWRD)

Minor incident Broadband Victoria VWRD - Springvale
31-Dec-2025 08:24 AEDT · 5 hours, 48 minutes

Updates

Resolved

RedTrain Networks would like to inform you that the unplanned outage in Springvale (VWRD) has been resolved. Services are now back to normal, and internet access should be fully restored for all customers.
Issue: Unplanned outage – Resolved
Service Restored: 31 December 2025, 01:56 PM AEDT Location: Springvale (VWRD)
Post-Outage Instructions: If your customer service remains disconnected, please reboot the Wi-Fi router to re-establish the connection.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we work to strengthen our network. Thank you for your continued trust in RedTrain Networks.

31-Dec-2025 · 14:12 AEDT
Investigating

RedTrain Networks is currently experiencing an unexpected network outage impacting customer services.
Incident Details:
Issue: Unplanned Network Outage
Location: Springvale (VWRD)
Start Time: Dec 31, 2025, 08:24 AM AEDT
Status: Ongoing Service Disruption
Estimated Resolution: To be confirmed. A fault has been lodged with the backhaul provider.
We deeply regret any inconvenience this may cause and appreciate your patience.

31-Dec-2025 · 09:10 AEDT

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