Unplanned Network Outage - Dandenong (MVLG)

Dear Value customers,
We are pleased to confirm that the unplanned network outage affecting services in Dandenong (MVLG) has been successfully resolved. Our technical team attended the site, identified and rectified the fault, and full connectivity has been restored as of September 30, 2025, 11:30 PM AEST.
Incident Summary:
Issue: Unplanned Network Outage
Location: Dandenong (MVLG)
Start Time: September 30, 2025, 9:07 AM AEST
Restoration Time: September 30, 2025, 11:30 PM AEST
Duration: Approximately 2 hours and 23 minutes
We sincerely apologize for the disruption to your services and any inconvenience this may have caused. Our team worked diligently to minimize the impact and restore operations as quickly as possible. If you continue to experience any issues, please don’t hesitate to contact our support team at [email protected] or via our portal.
Thank you for your patience and understanding. We remain committed to delivering reliable, high-speed connectivity to you.

RedTrain Networks is currently experiencing an unexpected network outage impacting customer services.
Incident Details:
Issue: Unplanned Network Outage
Location: Dandenong (MVLG)
Start Time: Sep 30, 2025, 9:07 AM AEST
Status: Ongoing Service Disruption
Estimated Resolution: To be confirmed. We are dispatching a tech to the site and look into the fault.
We deeply regret any inconvenience this may cause and appreciate your patience.