Unplanned Network Outage Affecting Multiple NSW Sites

Major incident Broadband New South Wales BTLA - Schofields HAMK - Homebush West INFTC - Norwest LAMK - St Leonards LNMK - St Leonards LOFT - Ashfield MCPK - Macquarie Park MIND - Lane Cove PCHY - Roseville PNCL - Miranda SYMR - Roseville
05-Jul-2025 14:47 AEST · 1 day, 19 hours, 59 minutes

Updates

Resolved

Network Outage Resolved: Multiple NSW Sites
Incident Details:

Issue: Unplanned Network Outage

Location: Multiple sites in NSW

Start Time: July 6, 2025, 04:50 PM AEST

Resolution Time: July 7, 2025, 08:43 PM AEST

Status: Resolved

Resolution Summary:

The unplanned network outage affecting customer services across multiple sites in New South Wales has been resolved. The issue was identified as a hardware fault.

07-Jul-2025 · 10:44 AEST
Investigating

RedTrain Networks is currently addressing an unplanned network outage that is impacting customer services across multiple sites in NSW.

Incident Details:
Start Time: July 5, 2025, 02:47 PM AEST

Status: Ongoing Service Disruption

Estimated Resolution: To Be Confirmed (TBC)

Current Action:
Our backhaul provider is actively investigating the issue.

We will provide further updates as soon as more information becomes available.

05-Jul-2025 · 15:07 AEST

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