Unplanned Network Outage Notification - SPRINGVALE SOUTH 3172

Dear Customer,

We are pleased to inform you that the disconnection issue has been resolved following a reboot of our backhaul provider’s device. We sincerely apologize for any inconvenience this may have caused.

Thank you for your patience and understanding. If you have any further questions or concerns, please don’t hesitate to contact us.

RedTrain Networks is currently addressing an unplanned network outage impacting services for customers in SPRINGVALE SOUTH 3172
Incident: Unplanned Network Outage
Status: Ongoing Service Disruption
Start Time: May 23, 2025, 09:31 AEST
Estimated Resolution: To Be Advised (TBA)
Our backhaul provider is actively investigating an offline fault causing this disruption. We understand the inconvenience this may cause and are working diligently to restore services as quickly as possible. Updates will be provided as soon as new information is available.